See how we take care of our customers' experience with reliability, top quality and more
The other day, as I was passing through Fort Myers, I stopped to have my truck PM’d. After the PM was done, my truck ran very bad so I took it back to where I had the service done. The mechanic that did the service couldn’t figure out what was wrong so I limped along north to Punta Gorda where I googled for a mobile mechanic and found Empire Truck Repair. The owner showed up the next morning and he worked to find out what the problem was. This guy is the most persistent mechanic I have ever seen. It took about 14 hours to fix but he never gave up and my truck runs better than before. Adrian is very professional and he does excellent work. I highly recommended his company for your repair needs. Thanks, Adrian. Lunch is on me the next time I pass through.
~ CraigAndNem “
Empire saves the day!!! So, it's MLK weekend and We pack the family and our 4 wheelers to enjoy the weekend at Peace River campground. We drive 3 hours, fully loaded with camping gear and a trailer full of 4 wheelers. We finally arrive only to discover that someone (my son) either lost the keys to one of the 4 wheelers or left them behind. Needless to say, i Remembered that Empire Truck Repair and Road Service was only a phone call away! Adrian immediately located a brand new ignition and told me that he would send his guy John right away! These guys are the Best! They truly saved my weekend! If you ever find yourself in a pinch with any roadside issues don't hesitate to give these guys a call! Hands down the best customer service A+ !!
~ M R
..... what!? I'm very happy with this company! Adrian is certainly top notch, both as a person and a mechanic. it's crazy out here as an owner operator when you begin to expect to just get screwed at every turn, (thanks mainly to Volvo dealerships who really really set the service standard dirt low), and then, when you're on the side of the road needing a drive shaft repair, you come across someone like Adrian.
the guy was personable, professional, timely, HONEST (both in ETA's regarding arrival to me as well as repair time/ projected cost). Really seems to care about doing a good job, also gave me pointers on ways to watch out for any future signs of failing parts.
Thank You EMPIRE TRUCK (Adrian) for giving me back some of that lost faith in people again!
Definitely recommend these guys!
~ Jesse W
I can’t say enough about Empire Truck Repair!!! first of all they brought out two really GOOD USED tires for my lowboy... which normally you can’t find GOOD USED tires “anymore” and he gave me a great price on the side of the road for emergency roadside service!!! but then we had a little problem two weeks later... and after one phone call he went over and beyond to make things right with me!!!! my hats off to this company on their customer service and standing behind their work and products... i’m a heavy hauler in the state of Florida for almost 20 years and I have dealt with these problems on the road many times so take my word for it this is a group of good guys!!!
~ Tommy R
We started off on the wrong side with our starter not working and time passing with heat and rain. As an owner operator on a Friday and having your truck broke imagine the fraustration . After going back and forth being heated the staff was wonderful Geo I believe was her name was amazing sweet and had a voice to calm me down. She came personally took me on a ride spoke with me till I became myself again even allowed my dog in her personal beautiful vehicle
After all the drama I put her through she managed to smile still
I highly recommend this company if you want to be treated with respect and resolve your semi truck problem contact them.
~ M O
I was recently in Venice Florida camping and found a Class A Diesel Pusher i wanted to buy but it had a fuel leak. I had to leave in 2 days so I needed someone to diagnosis and fix the leak QUICKLY! I called Empire at 2pm and they were onsite at 3:30pm the same day. When they found the issue the mechanic called and told me it was an easy fix. He explained it thoroughly and was extremely nice and informative. It is nice to call a random business and get treated like they really cared about you. I would give them 6 stars if I could! Thanks!
~ Will S
After traveling on road with our 3 children and our AC going out 3 hours into our trip, we called several RV dealers in the area and no one wanted to help or even speak on the phone. We made contact with Gio at Empire Truck Repair and explained our situation. Gio explained she has been in our shoes before and also has children and would do what she could to help us out. Gio called us back with a tech on the phone to help us thru situation and one of the options got our unit working again. Great customer service!! The world needs more people like Gio
~ Lindsey D
I want to TRULY THANK the Empire family for accessing and fixing the problem on my semi truck in such a timely manner. Being that it was late in the day on a Friday, they went ABOVE & BEYOND to repair my issues and get me back on the road!!! They had such wonderful service, I had to call Adrian and thank him for being extremely fair and prompt in their service!!! I would also like to give special thanks & attention to Dayán. He not only help with my mechanical issues, he also gave assistance in learning Spanish!!! Many thanks to you!!!
~ Steve H
I highly recommend this company- Adrian was professional and friendly plus right on time! He towed my full length school bus RV to a storage lot and skillfully backed it into a very tight spot. I was extremely impressed with the way he handled my bus rv- much better than the other companies who have towed me in the past!! If you’re looking for a reliable company who will treat your rig with the same respect you would look no further. So thankful I found Empire and will definitely use them again in the future!
~ Kylie V
Although I didn’t end up using Empire services due to them being just outside of the service area I needed, he graciously offered to search a local company for me. What makes this such an incredible offering is that I’m an out of towner, I was locked out of my vehicle, on the beach, with a storm quickly approaching, my phone rapidly losing its battery charge…with a 6 week old baby, a 2 year old and a 12 year old. So, 5 stars for your effort and recommendation.
~ Trisha M
I got stranded on the highway and I called this number and they don’t do cars, but they were kind enough to come out and jump my car. I had a dead battery and it was 97° in Florida and I had my little dog with me and they got there within 15 minutes and said they’d help me out and didn’t even charge me. They were the nicest kindest people I would have them do, any kind of work that I could highly recommend !!!!
~ Lynda M
We were homeward bound in WInnebago Journey on Easter Sunday when the low air alarm went off. We got parked quickly and discovered that all repair services were closed - except Empire. Adrian promised to have his best tech to come first thing in the morning. Tech arrived by 8:30, diagnosed and fixed the problem and we were on the road before 10:00 !!
Great service ! Reasonable pricing ! Thanks Empire.
Jim - Indiana
~ Nickname u
I cannot say enough about this shop. They were very professional and got my truck back on the road for a reasonable price. The owner Adrian went above and beyond almost any mechanic I’ve dealt with in the past. He even helped my driver find a place to stay in the area during the breakdown. Very easy to communicate with. Excellent service. Highly recommended!
~ Ross H
My wife and I traveled from Maine to Florida and our 2500 RAM Cummins truck started acting up along the way. Once in Florida we reached out to Empire and they were able to get us right in and have our truck repaired in time for our trip home. They were customer friendly and the mechanic was very knowledgeable about diesel engines. Would highly recommend them.
~ Lorri B
I highly recommend Adrian and his crew.
My experience today was from another world, very professional and straight to the point.
From the crew that changed my tire, to Jeff that helped me with the computer. It was an all around
“ The best mechanic crew in Florida “
For all the new truckers this is the place to go! From now on they are my go to team!
Thank you again! 🙌🏼👏🏼
~ Cesar T
I highly recommend this place to anyone. Not a fancy shop but they do very good job. Came in here for welding job on the tractor and i was in nd out in 2hrs.
I called Peterbilt dealer before this place and they told me will take 2 days for the repair to be done.
I saved time and 💰💰💰 by coming to Empire truck repair. Will definitely be coming back. A+++++++++
~ A M
I had annual inspection done at TA in Tampa. They said my slack adjuster was no good possibly my brake chamber too! They didn’t have the parts so I left found empire I told Adrian what was going on he immediately notice my brake chamber lines were put on backwards fix it and save me a couple of hundred bucks. I would recommend this shop to anybody as they are very knowledgeable in their work.
~ Fred M
Came to them two days in a row. The first day was about a drive issue. Mill checked things out and recommended a tire balance. Unfortunately wasn’t able to do here but he seemed like a good honest guy. The second day I came with a trailer needing vents. He did a good job and quickly too. Another place quoted it would take 2 hours. I was in and out in about 30-40 minutes
~ Sky F
Trust worthy family owned and operated company. It’s hard to find a company that operates on old school morals and principles. I was blessed to come across Empire Road Service. And it’s a huge benefit that they are open 24/7. If you’re looking for a reputable company in the SWFL area look no further.
~ Andre G
Adrian come out it's pilot on Jones Loop Road to change a flat tire for me on my F-150 get a great job great service definitely know what they're doing when it comes to truck and they usually work on semis not pickup truck can you give me a favor came out and did this for me my hats go off to these gentleman I'd recommend them to anybody
~ Daniel M
tried to go out for a sunday morning fishing trip with the kids and blew an axle seal on the boat trailer. called empire not knowing if they even did these types of repair but adrian answered subday morning and had us fishing in no time. great customer service and most importantly fast service. i most certainly recommend.
~ yasmany f
Honest, fair priced and show up.
National 24/7 number said to call Back at 8am. F750 super duty I-75, 0530 July 4th. Found empire number they answered, came to my aid, and I was back on the road by 0800.
Thanks Empire (Adrian)
If you come to Morehead City NC.
Look me up, I will buy you and your family dinner . All 7 of you.😉
~ Brian K
Highly Recommend , Family Oriented , Fast & Very Hard Working Team With Affordable Pricing . The Onwner Adrian was Very Reasonable and Very Clear With Communication and Execution . I was back on the road in less than 2 hours while they were super busy with other customers . Highly Recommend !
~ T W
While towing our sailboat from Miami we had a blow out on the interstate. We called Empire and within minutes Adrian had a tow truck on the way. They towed us and took care of all the repairs at a fair price. I would recommend them to anyone looking for quick and easy service!
~ James D